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|Eli Schragenheim presents"Discussing Questions and Reservations Raised by the Viewers"
webinar serves as a buffer for the whole program: make sure the
points have been truly radiated and clarify some of the
issues.. It also adds the dimension of responding to
questions, arguments and reservations made by the participants
throughout the program. Having a special session for
discussing reservations allows the participants to have appropriate
time to digest and react and eventually also give Eli Schragenheim
the time to react.
About this series:
Being able to make good decisions is a requirement of any manager
and leader. In this series Eli Schragenheim (the other
Eli) wishes to think aloud on how TOC guides us to be better
decision makers. The most interesting question to be
dealt in the series is what "hard decisions” are and how to make
them "not-too-hard decisions”? There are two different
categories of causes for the difficulty to arrive to a clear
decision: complexity and uncertainty. Complexity is
nicely handled by TOC through focusing and outlining the cause and
effect relationships of the most critical elements. In
itself this is already a valuable addition to the work of Herbert
Simon, another influential figure on management.
Uncertainty is another element where TOC has provided certain
solutions for some specific cases, but, yet, does not provide a
generic way to systematically deal with uncertainty.