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Eli Webinar 5
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When: 03/05/2011
From 7:00 AM to 8:30 AM PST
Contact: TOC Admin

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Eli Schragenheim presents
"Discussing Questions and Reservations Raised by the Viewers"

This webinar serves as a buffer for the whole program: make sure the points have been truly radiated and clarify some of the issues..  It also adds the dimension of responding to questions, arguments and reservations made by the participants throughout the program.  Having a special session for discussing reservations allows the participants to have appropriate time to digest and react and eventually also give Eli Schragenheim the time to react.

About this series:
Being able to make good decisions is a requirement of any manager and leader.  In this series Eli Schragenheim (the other Eli) wishes to think aloud on how TOC guides us to be better decision makers.  The most interesting question to be dealt in the series is what "hard decisions” are and how to make them "not-too-hard decisions”?  There are two different categories of causes for the difficulty to arrive to a clear decision: complexity and uncertainty.  Complexity is nicely handled by TOC through focusing and outlining the cause and effect relationships of the most critical elements.  In itself this is already a valuable addition to the work of Herbert Simon, another influential figure on management.  

Uncertainty is another element where TOC has provided certain solutions for some specific cases, but, yet, does not provide a generic way to systematically deal with uncertainty.