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A Simpler Way - From Conflict to Dilemma webinar presented by Dr. Kelvyn Youngman
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When: 11/22/2014
From 12:00 pm to 1:30 pm Pacific Standard Time (PST)
Presenter: Dr. Kelvyn Youngman
Contact: Jessica Banks

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Dr. Kelvyn Youngman presents A Simpler Way - From Conflict to Dilemma

About the Webinar: If you have seen a cloud and always wanted to draw one but never have, or you are just a little unsure of how to do so, then please join me for this webinar. I will show you that for any cloud in a dialectic or conflict situation we also need to draw two change matrices in order to do justice to the situation. Two change matrices are a simpler, and for us, a more natural way to portray this structure. We will also investigate the layers of resistance and the role of satisfaction and security. Then we will look at how we exacerbate conflicts through miscommunication and confirmation bias, how these two combine to produce schismogenesis, and the feedback loops within the cloud that this draws upon. Then we will look briefly at how conflicts can stagnate before returning to the concepts from Difficult Conversations to alleviate the conflict.
From conflict we move to 3rd person dilemma and investigate some of the important transitions that accompany this. The dilemma is of a higher logical type and a more solvable form than a 1st and 2nd person conflict.

About the Presenter: Dr. Youngman has been actively involved in Theory of Constraints for some time, both in New Zealand and also Japan, principally with drum-buffer-rope manufacturing solutions. He has also applied the same to one of New Zealand's largest tertiary hospitals. He is the author of the on-line resource "A Guide To Implementing The Theory of Constraints" which has been used around the world since 2003.

This webinar is FREE for all paid TOCICO members!
Guests and non-members will need to pay a $40 fee to access the webinar.