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Sustainability: Moving from Common Sense to Common Practice
2016 International Conference
Leesburg, VA - National Conference Center

September 18th - 21st

Managing Constraints in the Entertainment Industry: Applications for Scripted and Unscripted Productions

Bahadir Inozu - Ph.D. is a Co-Founder of NOVACES, LLC and SharpFocus, LLC.
Mike Hannan - CEO and Principal Consultant Fortezza Consulting
Dave Updegrove - TOC Consultant

Mike Hannon
Why was there a need for change?

Managing scripted and unscripted productions for television, webcasting and theatrical release is quite unique and challenging, frequently resulting in delays and exceeding budget as well as sacrifices in content and artistic freedom. In addition, scripted and especially unscripted documentary production is quite unique compared to other environments such as Software Development, MRO, Clinical Trials where CCPM is successfully implemented. Creative processes require numerous re-sequencing of cuts until it is artistically and commercially satisfactory.

Production frequently starts without full funding in place and as certain sections are filmed, selected portions are used to raise funds all the way from "sizzle” development to the final on line cut for a pilot episode.

What to Change?

Planning and execution of production and post-production: Schedule, Scope and Budget Management

What to Change to?
  1. Apply Best of the Breed techniques to improve Scripted Drama and Unscripted Documentary Productions within an overarching TOC structure: The addition of scope buffers and budget buffers to augment CCPM’s traditional emphasis on schedule buffers, boosting documentary production success while allowing harmonious integration of scope-buffered project methods (such as Agile) into CCPM.
  2. The addition of DBR, Lean, Agile and TRIZ (Theory of Inventive Problem Solving) methods to augment CCPM’s traditional emphasis on single tasking, boosting the flow of task completions to improve documentary throughput.
While these two techniques have demonstrated performance improvements in software-development project portfolios, we will present how they can also be applied in other project-centric domains such as documentary and motion picture production using two applications from scripted and unscripted productions.

How to Cause the Change?

We will discuss how we approached two production teams and how we applied the best of the breed strategy and tactics with them.

What is the impact of the new knowledge to the existing accepted strategy and tactic trees?

This will result in an extension/modification of CCPM S&Ts with special focus on Return on Investment.

Bahadir Inozu Ph.D. is a Co-Founder of NOVACES, LLC and SharpFocus, LLC. He is a co-author of "Performance Improvement for Healthcare: Leading Change with Lean, Six Sigma and Constraints Management" (McGraw-Hill 2011). He is also a Professor Emeritus at University of New Orleans and he teaches at its Engineering Management Program. He is a Lean Six Sigma Master Black Belt and a Theory of Constraints Jonah. He has more than 20 years of performance-improvement experience in government and the healthcare, maritime, and maintenance, repair, and overhaul (MRO) industries. He led more than 20 major applied research projects and wrote more than 70 journal articles and conference papers. Previously, he held the positions of Professor and Chairman of the School of Naval Architecture and Marine Engineering of the School of Naval Architecture and Marine Engineering, and Professor in the Engineering Management Department at the University of New Orleans. He was also the Director of the Reliability, Operations, and Maintenance Division of Gulf Coast Region Maritime Technology Center for more than 10 years.

Mike Hannan  is CEO and Principal Consultant of Fortezza Consulting.  He brings nearly 25 years’ experience as a Consulting Executive, IT Project Portfolio and Program Manager, Process Engineer, and Software Architect. His background in Project Portfolio Management started at NASA in the early 1990s supporting large, complex initiatives such as the International Space Station and High-Performance Computing & Communications (HPCC) programs. He has managed and consulted on $500M+ project portfolios, and trained CIOs and other senior executives in Federal Civilian, Military, and Commercial environments.  Mike is an active speaker at industry events, including local PMI chapter and community meetings, webinars, PM symposia, and in the Agile community. He is a leading innovator of disciplined ways to integrate Agile, Lean, Critical Chain, and other techniques to drive dramatic breakthroughs in the performance of IT Project Portfolios. He is also the lead author of the recent book, The CIO’s Guide to Breakthrough Project Portfolio Performance (2014).  Mr. Hannan has been a Theory of Constraints Jonah since 2011, a PMP-certified PM since 2005, and has Masters degrees in Information Technology and International Affairs. 

David Updegrove is a well known CCPM deployment expert, author, and teacher. He is certified in all Theory of Constraints (TOC) disciplines including Production, Project Management, Supply Chain, Finance & Measures and Business Strategy. He has 26 years’ experience in TOC-based Performance Improvements, and has led or participated in some of the most successful and enduring TOC implementations in the world. Prior to becoming an independent TOC consultant in 2000, Mr. Updegrove spent 20 years at the Boeing Company, working as a Senior Industrial Engineer in both commercial and defense divisions. He did his first TOC implementation at Boeing in 1988, and went on to do several factory production implementations and become an internal TOC consultant, training hundreds of Boeing engineers in the Theory of Constraints.

After Leaving Boeing, Mr. Updegrove worked as a TOC consultant for a Throughput Accounting software company, and then spent three years implementing Drum-Buffer-Rope Production and Critical Chain Project Management at several U.S. Defense Department facilities as well as many private companies. In 2004 he became a founding member of Afinitus Group, LLC, where he introduced Critical Chain to the Japanese public works construction industry and continued to implement TOC in the U.S., Canada, Japan, and around the world. In early 2010, due to repeated requests from Dr. Eli Goldratt, Mr. Updegrove joined Goldratt Consulting and worked directly with Dr. Goldratt, inventor of CCPM, around the globe until his death in 2011. He left Goldratt consulting at the beginning of 2012 to become President of Being Global Services, LLC, a Critical Chain software distributor. At the end of 2012, Being Global Services was merged into Being Company, Ltd. of Japan, and Mr. Updegrove returned to consulting. He is currently working with the State of Utah implementing TOC across several state agencies including using Critical Chain in large construction projects. He also serves as a Senior Advisor to the TOC Think Tank of Nagoya, Japan, a TOC educational non- profit started by Being, and is on the Board of Directors of Progressive Flow, Ltd. He is recognized internationally as a leading TOC expert and is the author of "The Critical Chain Implementation Handbook (2014).”

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