Certification Maintenance

Certification Maintenance

As a TOCICO Certified Member – you are required to maintain your Certification by remaining up to date with the TOC knowledge for each area of certified expertise.

There are a number of activities and mechanisms by which you may choose to accumulate POINTS that contribute to a final overall score during a five year maintenance cycle.

You are required to accumulate greater than 75 points (for a Certification in one Application Track/Area and 15 additional points for each additional Certification in another Application Track/Area) over the five year maintenance period – starting with your Certification anniversary date (in case of multiple Certifications, the date of the first Certification counts).

Certification statuses:

• Not certified
• Certification active (maintenance in good standing)
• Certification on hold (during the grace period
• Certification expired (requires re-certification)
• Certification suspended (following a breach of the code of ethics; requires resolving the code of ethics issue and re-certification)

Process for updating individual certification status:

• The member’s profile on the website indicates the certification expiration date; an email is sent to the member 6 months prior to expiration, additional reminders are sent out 3 months, 1 month and 10 days prior to the expiration date
• Automatic credits are added to member’s data set upon completion of the event (so that the member can always view his status)
• If automatic credits are sufficient to maintain certification, this is indicated to the member (in his profile and by email, including the expiration date) and the member does not need to submit a request for maintenance
• Member submits requests for maintenance points through the website (member can do so at any time during the five year period)
• All evidence should be given in electronic forms or by uploading PDFs
• Upon completion of data capture, the member is presented with an automatic confirmation of items received and recalculation of the preliminary total points
• Within 10 working days of submitting a maintenance point request TOCICO performs a check of the information provided (process to be defined by Certification Maintenance Committee)
• Once a member has passed the required points threshold for certification maintenance, the system provides the member with a confirmation of the extension of the certification maintenance
• If a member fails to submit sufficient maintenance points request on the expiration date, the certification status is automatically set to "certification on hold” and the member has a grace period of 10 working days to submit the maintenance request
• If the member does not submit sufficient maintenance points request within the grace period, the status changes to "certification expired”

1.2     Schedule of Points

1.3     Credit Forms

Items for Continuing Education Credit Form

• Title of education etc.
• Type (open instruction or training, company/closed instruction or training, distance education, webinar, conference, seminar, course at degree granting institution, other-specify)
• Date(s) and schedule
• Total number of full hours of instruction
• Location/Venue
• Name of and contact details of organizing body
• Upload or link: Syllabus, program, or topics covered
• Upload: Transcript, certificate of completion

Items for Instruction and Presentation Credit Form

• Title of instruction, presentation etc.
• Type (open instruction or training, company/closed instruction or training, distance education, webinar, conference presentation, other-specify)
• Name and contact details of instructor(s), incl. TOCICO membership ID
• Date(s) and schedule
• Total number of full hours of instruction
• Location/Venue
• Name of and contact details of organizing body
• Language
• Number of participants
• Syllabus, program, or topics covered
• Source of training material (own development, TOCICO, GS, other-specify)

Items for Publication Credit Form

• Title of publication
• Type (article, contribution, original research, book, other-specify)
• Role (author, editor, translator, other-specify)
• Single (yes/no, if no give names of others)
• For books: ISBN, date published
• For all other publications: Citation according to APA
• Language

Items for Membership Credit Form

• Name of professional organization
• Internet address
• Type of membership (specify)
• Membership ID
• Member from-to

Items for Professional Credit Form

• Name and contact details of employer
• Job title
• Description of TOC-related work (application, process, results, measurements)
• Upload: Certification of above by employer (scan)

Items for Consultant Credit Form (per implementation)

• Name and contact details of client (may be anonymous)
• Name and contact details of consulting firm/organization
• Name and contact details of other participating TOC expert (mandatory if client is anonymous)
• Role within implementation
• Description of TOC implementation (application, process, results, measurements)
• Upload: Certification of above by consulting firm or client/TOC expert (scan)