Dr. James Holt, Washington State University
Learn how to apply the latest Theory of Constraints Thinking Processes to resolve real-life problems and conflicts at work or at home.
The 4-day Odyssey Program, especially developed for the TOCICO 2015 US Conference, will provide attendees with the unique opportunity to discover the latest research on how we can improve our own happiness, harmony and productivity at home and work, and then learn how to apply a simple, yet powerful Theory of Constraints based Thinking Process on their own situation to find and overcome those assumptions that can limit them from achieving more of their goals.
This special 4-day Odyssey Program will be facilitated by Dr. Alan Barnard and Dr. James Holt, two of the leading Theory of Constraints experts in the world. Dr. Alan Barnard co-developed the original 5-day Odyssey Freshman and Alumni Program with Dr. Eli Goldratt and have been presenting it around the world since 2005.
|Day 1||Morning |
On the morning of day 1, attendees will be provided with a detailed overview of the principles behind Theory of Constraints and other relevant new research from fields such as Behavioral Economics and Positive Psychology that will help them understand why we all resist change at home and work and why change is so hard despite our best intentions. They will then be introduced to the Change Matrix Cloud process - a new simplified and yet faster and more powerful TOC based Thinking Process - which they will apply during the rest of the 2-day workshop, guided by experienced Odyssey Alumni assistants, and using HARMONY ™ software to accelerate the process, to answer the following 5 questions for their own selected unresolved problem(s) or conflict(s):
Step 1 - WHY CHANGE:
The Odyssey process start with reflecting on what changes you really want to make in at least 1 aspect of your life and what undesirable effect(s) has made it difficult to actually make these changes – e.g. those issues or expectation gaps at work, at home or with your health that’s been hanging over you like a dark cloud. To ensure you don’t waste any time on unimportant issues, you’ll learn how to use simple IF…THEN…logic to validate that these issues, if they remain unresolved, will have negative consequences for them, those they care about and/or their organization. This step will help answer the question of Why Change?
Attendees will start the day by reflecting on the insights gained from the 1st day and use the opportunity to ask questions to the facilitator. Then, they will start with the remaining questions on their analysis.
Step 2 - WHAT TO CHANGE:
A common mistake when dealing with unresolved issues is to immediately look for a solution. Any solution is just one side of a conflict. In this step, attendees will learn a simple but powerful process called the Change Matrix Cloud (CMC) to help you understand the underlying conflicts and possible wrong assumptions that have blocked them (and others) from making the desired changes. The CMC method achieves this objective by helping attendees to expose the common underlying assumptions of the Pros and Cons of making their desired Changes AND their Pros and Cons of Not Changing. By exposing these generic but sometimes conflicting desires, fears and risks attendees will discover those FEW limiting assumptions to challenge to answer What to Change?
Attendees will start the day by reflecting on the insights gained from the 2nd day and use the opportunity to ask questions to the facilitator. Then, they will start with the remaining questions on their analysis.
Step 3 - TO WHAT TO CHANGE:
We all have biases that can block us from challenging our own assumptions. In this step, attendees will learn 4 simple methods that has been proven to be effective in overcoming our biases and enabling us to find simple WIN:WIN solutions to the conflicts we and others face at home or work. These 4 methods not only exposes those FEW assumptions that keep you/them in conflict but also guides you through the process to challenge these and find the actionable next steps to answer To What to Change.
Step 4 - HOW TO CAUSE THE CHANGE:
There are many "yes, buts” that can prevent us from implementing a new win:win solution. These "Yes, buts” can include concerns about the insufficiency of our new breakthrough to ensure it will really be a win for all stakeholders, concerns about potential risks or unintended negative consequences of our new breakthrough, or simple concerns about obstacles that can block us from implementing the breakthrough. In this step, attendees will learn how to predict and identify their own and other’s valid "yes, but” and use these to find the additional changes to turn a potentially "half-baked solution” into fully baked breakthrough solution and to develop a sequenced implementation plan of actionable next steps that answers How to Cause the Change.
Day 4: Afternoon
Step 5 - HOW TO MEASURE THE CHANGE AND ACHIEVE CONTINUOUS IMPROVEMENT:
Many times we don’t take the time to capture and communicate our full analysis in a way that will allow other stakeholders to help validate its assumptions and/or help decide how we will measure whether the new breakthrough have in fact helped to resolve the issues or close those expectations gaps critical in answering How to measure the Change and achieve continuous improvement at home and at work.
For more information on the Odyssey Institute and the Odyssey Process and Change Matrix Cloud, you can contact the Program Facilitator, Dr. Alan Barnard at firstname.lastname@example.org
or visit www.theodysseyprogram.org
Additional Information on the Odyssey Process
What can really limit us from improving our lives and organizations?
Dr. Eli Goldratt, the creator of Theory of Constraints and best selling author of THE GOAL, claimed that our scarcest resource – our bottleneck - is not lack of time or information or even money, but rather our limited attention. This is simply because the number of things that demand or could benefit from our attention – both at home and at work - will always exceed our available attention.
Unresolved problems, expectation gaps and conflicts at home and at work –issues that can hang over us like dark clouds - can really put a strain on our limited attention; negatively impacting our happiness, our harmony with others and our capacity to achieving those goals we really care about.
New research from fields such as Behavioral Economics and Positive Psychology, support Goldratt’s claim and have shown to what extent resolving stressful expectation gaps and conflicts with those we live with and work with can measurably increase our productivity at home and at work. As a result, more and more organizations are investing in providing their managers and employees with professional coaching support and training to better understand their own and other’s resistance to change and to help them to resolve their Change vs. Not Change conflicts at home and at work.
But what really block us from resolving such important issues and conflicts ourselves?
Well, whenever we make decisions about what to change in our lives or organizations and what not, we make assumptions. Some of these assumptions are very useful and help us make the right decisions and sometimes achieve what we thought was impossible. Some of our assumptions however, are not that useful. They can limit us from setting and achieving ambitious targets, cause us to get stuck and even cause us to repeat decision mistakes at work, at home and in our relationships.
To help someone solve their own stressful expectation gaps and conflicts, require a process that can help them identify and challenge such limiting assumptions themselves. The Odyssey Program provides managers and employees with just such a step-by-step process; a process that has been extensively field-tested around the globe over the past 5 years.
The process, developed by Dr. Alan Barnard for his PhD, builds upon the work of Dr. Eli Goldratt and other giants in the fields of Behavioral Economics and Positive Psychology. It is a simple, yet robust process that can help anyone find and challenge those FEW assumptions that can waste our own bottleneck – our limited attention – and in turn, enable us to find ways to improve our happiness, harmony and productivity at home and at work.