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Welcome to the TOC in Thinking Processes Portal
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We’re excited to provide free access to 8 of the 75 (and growing) Theory of Constraints (TOC) thinking processes (TP) presentations. These presentation were selected to build your TOC thinking processes knowledge. First the power of causality is described by Dr. Goldratt then a basics workshop describing the types of logic and the thinking processes tools is provided. The remaining presentations are discussions of the TP and applications of the TP. We have listed below the references and abstracts for the free presentations on this portal. In addition, we have provided a comprehensive annotated bibliography of ALL the thinking processes presentations and webinar videos currently in our archives. And, at the end of this annotated bibliography is link to a TOC book list with some books on the TP.

We recognize that many organizations are faced with a seemingly complex problems that once understood showed inherent simplicity. The organizations described in these presentations have made significant improvement by using the TOC philosophy to continuously improve. TOC is the best methodology for today BUT there will always be a need for continuous improvement. These tools are part of the journey to excellent decision making.

Our hope is that you’ll learn from these 6 presentations and are moved to join TOCICO to gain access to the rest of our archives.

TOCICO membership includes:

  • FREE on-line access to all past TOCICO conference videos including over 75 additional TP videos – there are several hundred videos starting with the second conference in 2004. These were previously sold for $149 per conference (totaling $1,788), but now, viewing ALL of them are INCLUDED with your membership.
  • Discounts on TOCICO products and conference attendance.
  • FREE access to the over 50 recorded webinars by some of your favorite TOC authors.
  • FREE registration to all new webinars – and just wait until you hear what’s in the works!
  • FREE pdf of the TOCICO Dictionary – 135 pages of pure content.
  • All 6 Strategy & Tactics trees by Eliyahu M. Goldratt
  • Over 20 Theory of Constraints articles with more on the way.
  • And, access to networking with the TOC community around the world on the TOCICO website. Build your page, start discussions, or contact another member – the new TOCICO website is web 2.0 ready and ready for you to engage.




Goldratt, E. M. (2009). Lessons learned: The power of cause-and-effect and TOC = focus. TOCICO International Conference: 7th Annual Worldwide Gathering of TOC Professionals, Tokyo, JP, Goldratt Marketing Group.

Using cause-and-effect logic and identifying the underlying assumptions, Goldratt examines the causes of the global economic recession by using an example of a chip manufacturer and data collected across the electronic products supply chain to show that the reduction in demand for electronic chips was a mirage that resulted in massive layoffs across the supply chain and throughout the economy. Lessons learned: 1. Use global view. Your company is a local view. The supply chain is the global view. 2. Use cause-and-effect logic to understand what is really happening.


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Mabin, V. (2013). The thinking processes basics workshop. TOCICO International Conference: 11th Annual Worldwide Gathering of TOC Professionals, Bad Nauheim, Germany, Theory of Constraints International Certification Organization.

Despite its well-known origins in production, popularized through The Goal, Theory of Constraints (TOC) is far more than a production philosophy – it can be applied to many other areas. As each new problem or environment was tackled, Dr Goldratt and his colleagues developed new solutions. But along with these new solutions, they also thought about how they thought about the problems, and how they went about devising solutions. The thinking processes (TP) are a distillation of their approach to problem solving and decision making – a codification of their thinking about their thinking. The result is a set of tools we can use ourselves to solve problems in our own lives, regardless of how complex or everyday they may be. This workshop will provide an overview of the thinking processes, its component TP tools and logic rules that are used to create TP logic diagrams to represent situations and their resolution. We will describe the original set of tools/diagrams, including the current reality tree and evaporating cloud, as well as more recent additions. We will explain how they are created and used, and how they fit together to answer the key questions of change: why change, what to change, to what to change, how to cause and how to sustain the change. We will explain the two types of logic used in the diagrams, namely necessity and sufficiency logic. We will outline the set of logic rules, referred to as the ‘Categories of Legitimate Reservation’, which help us scrutinize the logic statements in order to construct robust trees as well as scrutinize others’ diagrams.


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Kishira, Y., et al. (2012). Standing on the shoulders of TOC to impact an ENTIRE NATION. TOCICO International Conference: 10th Annual Worldwide Gathering of TOC Professionals, Chicago, Il, Theory of Constraints International Certification Organization. *

Following a full thinking processes (TP) analysis, Yuji and his Goldratt Group team launched an initiative in 2009 to teach the people of Japan to think clearly in 20 years. Yuji attributes the initial, impressive success to first teaching adults to think clearly about ‘how to teach TOC’. Content included the summary analysis and prerequisite assumptions to ensure ongoing tactics as well as: insights on why TOC for Education (TOCfE) is so effective in teaching TOC-- even to learners who have disparate backgrounds and prior knowledge; powerful, documented concrete results and testimonials; and convincing evidence that it is possible to systematically BUILD A DREAM.


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Reid, R. and T. Shoemaker (2009). Challenges and opportunities in applying the TOC thinking processes (TP) in public sector organizations. 1st Annual North American Regional TOCICO Conference, Tacoma, WA, Goldratt Marketing Group.

The thinking processes (TP) provide a framework for understanding managerial dilemmas, identifying strategic direction, and implementing organizational improvements. Learn about unique public sector ‘work-arounds’, TP pitfalls in a service-oriented subsystem, and ‘out-of-the-box’ thinking by public sector managers. Insights gained in application of the TP in a US city water department, African solid waste management, and municipal services in the Philippines are presented.


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Zephro, C. (2004). Integrating TOC thinking processes with six sigma. TOCICO International Conference: 2nd Annual Worldwide Gathering of TOC Professionals, Miami, FL, Goldratt Marketing Group.

This presentation shows how the six sigma methodology can be dramatically improved by integrating the TOC thinking processes (TP). Key learning points include: 1. How the TP is perfectly suited to fill the gaps in the six sigma methodology. 2. Where Seagate inserted the TP tools into the DMAIC (Define, Measure, Analyze, Improve, Control) and DFSS (Design for six sigma) training. 3. Which methodology was used to teach students how to develop the trees? 4. Actual examples of training material, including an in-class case study and break out session that were developed to give students the opportunity to get hands-on experience with the trees to accelerate the learning curve. 5. Change management required to integrate the TP into six sigma. 6. Key benefits resulting from the use of the TP in six sigma. Benefits to attendees include: 1. Learn where and how to integrate the TP into six sigma’s DMAIC and DFSS methodology. 2. Learn which approach to developing the TP resulted in the greatest student comprehension. 3. Tangible results achieved from integrating the TP with six sigma.


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Schragenheim, E. (2013). Learning from ONE event. TOCICO International Conference: 11th Annual Worldwide Gathering of TOC Professionals, Bad Nauheim, Germany, Theory of Constraints International Certification Organization.

Learning from one event is an organizational methodology to inquire into single events that might point to a threat to the organization. The methodology is based on the thinking processes (TP), but uses them in a somewhat different way. This application was developed by Eli Schragenheim and Dr. Avner Passal. The idea is to identify a mismatch between the organizational accepted paradigms and reality, and to help in identifying the flawed paradigm, update it and implement changes according to the new learned lessons. This methodology is especially required for TOC implementations, because when some basic paradigms change then there is a real threat that some 'forgotten' paradigms are not in line with the new understanding. This methodology has been applied in government.


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Moura, E. (2012). Using the TOC TP as a guide to integrate lean, six sigma, process management and TOC solutions for business improvement. TOCICO International Conference: 10th Annual Worldwide Gathering of TOC Professionals, Chicago, Il, Theory of Constraints International Certification Organization. *

The author presents a proven method that uses the theory of contraints (TOC) thinking processes (TP) from undesirable effects (UDEs) to strategy and tactics (S&T) trees to prioritize and integrate strategic business improvement initiatives such as lean, six sigma, process management and specific TOC solutions. Real implementation examples are presented.


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Pescara, F. (2013). The link between the S&T trees and the traditional TP analysis: A rigorous approach. TOCICO International Conference: 11th Annual Worldwide Gathering of TOC Professionals, Bad Nauheim, Germany, Theory of Constraints International Certification Organization. *

How to build a logically consistent strategy and tactics (S&T) tree? How to scrutinize, validate or criticize a S&T built by others in order to improve its logical consistency? What are the links between the entities of an S&T tree and the traditional thinking processes (TP)? The rigorous definition of the assumptions contained in the steps or nodes (and of the sub categories to which they belong) allows us to build logical models that may be subjected to the filter of the 'categories of legitimate reservations', and thanks to that to improve the logical consistency of the S&T subject to the scrutinizing process. The presentation explores the connections between the traditional analysis carried out with the TP and the verbalization of the entities of S&T trees.


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The Complete Thinking Process Video Bibliography



The Complete TOC Book List



Our hope is that you will learn from these eight presentations and are moved to join TOCICO to gain access to the rest of our archives.

TOCICO membership includes:

  • FREE on-line access to all past TOCICO conference videos including over 75 additional TP videos – there are several hundred videos starting with the second conference in 2004. These were previously sold for $149 per conference (totaling $1,788), but now, viewing ALL of them are INCLUDED with your membership.
  • Discounts on TOCICO products and conference attendance.
  • FREE access to the over 50 recorded webinars by some of your favorite TOC authors.
  • FREE registration to all new webinars – and just wait until you hear what’s in the works!
  • FREE pdf of the TOCICO Dictionary – 135 pages of pure content.
  • All 6 Strategy & Tactics trees by Eliyahu M. Goldratt
  • Over 20 Theory of Constraints articles with more on the way.
  • And, access to networking with the TOC community around the world on the TOCICO website. Build your page, start discussions, or contact another member – the new TOCICO website is web 2.0 ready and ready for you to engage.


You may also want to check out our other Portals: