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We’re excited to provide free access to 7 of the 23 (and growing) Theory of Constraints (TOC) government presentations describing a variety of applications and discussions of TOC in state and national government. Kristen Cox is a manager in Utah state government and has applied TOC in numerous departments. She has improved quality, reduced lead times, and decreased expenses simultaneously in a period of increased demand for services. Kevin Fox has consulted with different states in the implementation of TOC in state government. Ken Miller provides an understanding of the government environment and a number of critical issues. Col. Daniel Gillan, et al. describe a seven year journey of a US Marine overhaul and repair facility using TOC. Nerius Jasinavicius describes the introduction of TOC in Lithuania. Professor Boaz Ronen, et al. describe the implementation and results of applying TOC in the justice system in Israel. Yuji Kishira describes the use of TOC in the Fukushima prefecture on public works projects to restore the community after the earthquake and tsunami.

These applications were selected to build your understanding of the potential for use of TOC in government. The presentations are sequenced from simple to complex. The same TOC concepts are applied across a wide array of government units with great success.

We have listed below the references and abstracts for the free presentations on this portal. In addition, we have provided a comprehensive annotated bibliography of ALL the government presentations and webinar videos currently in our archives. And, at the end of this annotated bibliography is a link to the TOC booklist.

We recognize that all countries are faced with the massive government problem of increased demand for government services with a significant decrease in funding to provide the services. The organizations described in these presentations have made significant improvements by using the TOC philosophy to continuously improve. TOC is the best methodology for today BUT there will always be a need for continuous improvement. These tools are part of the journey to excellent government organizations.

Our hope is that you’ll learn from these 7 presentations and are moved to join TOCICO to gain access to the rest of our archives.

TOCICO membership includes:

  • FREE on-line access to all past TOCICO conference videos including the 23 additional government videos – there are several hundred videos starting with the second conference in 2004. These were previously sold for $149 per conference (totaling $1,788), but now, viewing ALL of them are INCLUDED with your membership.
  • Discounts on TOCICO products and conference attendance.
  • FREE access to the over 50 recorded webinars by some of your favorite TOC authors.
  • FREE registration to all new webinars – and just wait until you hear what’s in the works!
  • FREE pdf of the TOCICO Dictionary – 135 pages of pure content.
  • All 6 Strategy & Tactics trees by Eliyahu M. Goldratt
  • Over 20 Theory of Constraints articles with more on the way.
  • And, access to networking with the TOC community around the world on the TOCICO website. Build your page, start discussions, or contact another member – the new TOCICO website is web 2.0 ready and ready for you to engage.




Inozu, Dr. Bahadir. (2015).  - Working with the Success Framework on the inside, for Success on the Outside: Results from the Utah Correctional Industries. Utah Department of Corrections. TOCICO International Conference: 13th Annual Worldwide Gathering of TOC Professionals, Cape Town, South Africa. Theory of Constraints International Certification Organization

This presentation will highlight results and lessons learned from Utah's SUCCESS Program led by the Governor’s Office of Management and Budget (GOMB) at Utah Correctional Industries (UCI). Reducing recidivism in the State (the relapse of criminal behavior) has been one of Utah Governor Gary Herbert’s top priorities. Studies show that about 54% of inmates return to prison within three years of release in Utah. The state’s Department of Corrections is currently implementing the Theory of Constraints as part of a system-wide effort to improve that figure by 25% before January 2017.


Download PDF of Presentation

Cox, K. (2014). Better, Faster, Cheaper State Government. TOCICO International Conference: 12th Annual Worldwide Gathering of TOC Professionals, Washington DC. Theory of Constraints International Certification Organization

How do you successfully apply TOC principles and tools in a public sector environment? How do you run a better, faster, cheaper State Government? A government organization has many internal and external realities that set it apart from its private sector counterparts. The TOC community has an opportunity like never before to influence the public sector—as decreasing budgets have put government on notice that it must find ways to provide services at lower costs. By applying TOC principles, processes and applications, Kristen Cox has substantially improved the performance of a large government agency. In this presentation Kristen address how TOC Strategy and Tactics processes are being used to meet their goal of being, "The Best Managed State in the Nation”.



Cox, K. (2012). TOC in government - Challenges and opportunities. TOCICO International Conference: 10th Annual Worldwide Gathering of TOC Professionals, Chicago, IL, Theory of Constraints International Certification Organization.

How do you successfully apply TOC principles and tools in a public sector environment? A government organization has many internal and external realities that set it apart from its private sector counterparts. While many TOC principles are effective in government, the overall body of knowledge does not adequately address many conceptual differences. The TOC community has an opportunity like never before to influence the public sector—as decreasing budgets have put government on notice that it must find ways to provide services at lower costs. By applying TOC principles, Kristen Cox has substantially improved the performance of a large government agency. Her presentation focuses on adaptations of basic TOC tools such as strategy and tactics (S&T) trees, as well as lessons learned to highlight applications in the public sector. The goal of this presentation is to encourage the TOC community to broaden the field of knowledge into government operations. Key learning points include: 1. An understanding of the current opportunity to influence government efforts to increased performance; 2. Insight into the challenges of applying TOC principles in a government setting; 3. Through lessons learned, adaptations of TOC tools that have created significant bottom-line results.





Fox, K. (2013). Using TOC to improve the effectiveness and efficiency of state government. TOCICO International Conference: 11th Annual Worldwide Gathering of TOC Professionals, Bad Nauheim, Germany, Theory of Constraints International Certification Organization.

The global economic troubles of the past few years have created significant challenges for governments around the world, and highlighted the critical importance of running government operations more effectively and efficiently. While TOC offers tremendous potential for government to make the great strides that are needed, it faces significant challenges in displacing the more common and less-effective methods, including: slashing services / programs, re-organization, technology investments, and lean / six sigma, among others. This presentation will discuss the unique challenges government’s face (vs. for-profit organizations) both generally, and in applying TOC, and explore some novel techniques for launching and sustaining TOC in government organizations. We will share examples and illustrations from several US states who have achieved success with TOC and who are now expanding their efforts state-wide.


Download PDF of Presentation



Gillan, D., et al. (2008). TOC success in the US Marine Corps. TOCICO International Conference: 6th Annual Worldwide Gathering of TOC Professionals, Las Vegas, NE, Goldratt Marketing Group.

The USMC (US Marine Corp.) repair facility leadership at Albany, GA shares their TOC focused seven- year journey of continuous improvement. They are a large maintenance, repair and overhaul (MRO) operation responsible for reconstituting and regenerating mission capability for all the wheel and track vehicles in the USMC inventory. The mission capability requirement reach spans the world making it a true global logistical challenge. They share their experience of how they achieved these significant improvements.


Download PDF of Presentation



Jasinavicius, N. (2013). Our Quest on Making TOC the Main Way of Managing the Country (opening plenary session). TOCICO International Conference: 11th Annual Worldwide Gathering of TOC Professionals, Bad Nauheim, Germany, Theory of Constraints International Certification Organization.

This presentation describes the quest of Nerius from being introduced to theory of constraints (TOC) to making it a significant factor in the Lithuanian government. Nerius's introduction to TOC was forced by an ultimatum by his father, Minister of Industry: Read The Goal or leave home. As a joke, he and some friends started a blog (common sense) describing mistakes made in business and in government. Today it is the largest blog in Lithuania. Some history of Lithuania is provided: 3 million population, regained independence in 1990, part of European Union. In 2009 the Lithuanian President wanted a country vision; in response and as a joke Nerius and his friends described as the goal of the country: To be happy people. To achieve this goal they wanted measurements and improvements in three areas: the economy, education and healthcare. Measures were put in place for each of the three areas. For example for the economy, how many jobs exist today and what is the added value per job. The presentation then describes a couple TOC projects: Guarantee Funds success story (reported in last year's TOCICO conference; lead times to pay business employees when their employers went bankrupt was reduced from 18 months to 2.1 months during a doubling of demand and with no increase in government investment or operating expense) and healthcare. One past and two future TOC conferences are described.


Download PDF of Presentation



Ronen, B., et al. (2012). Justice in time: Applying TOC to law courts systems. TOCICO International Conference: 10th Annual Worldwide Gathering of TOC Professionals, Chicago, Il, Theory of Constraints International Certification Organization.

The presentation topic is the implementation of TOC and focused management principles to the management of law courts, has achieved substantial lead time, throughput and quality improvements. Our presentation goal and key learning points are to present the generic managerial problems of the adjudication system; to present and validate the use of TOC and focused management tools for the adjudication system; to present case studies that demonstrate the use of simple and practical tools that significantly improve the performance of a law court system.


Download PDF of Presentation

Kishira, Y. (2013). Holistic government transformation management by TOC with proof of concept case study in Miyazaki Prefecture. TOCICO International Conference: 11th Annual Worldwide Gathering of TOC Professionals, Bad Nauheim, Germany, Theory of Constraints International Certification Organization.

TOC uses a systemic thinking approach for managing organizations. This systemic thinking can be applied to the management of government too. We can ask a question: 'Is Japan as a country effective as a system?' Most Japanese people would answer that today's government management is not necessarily effective as a system. On top of that, constant political / government scandals repeatedly happen, losing the trust of tax payers. The problems are huge enough, barking all the time year after year to get the attention of lots of people, yet we feel it is an unavoidable reality to the extent that we put undesirable meanings to the words 'politics' and 'bureaucracy'. It might be a good-enough enormity of an unaffected area for us to stand on the shoulders of a giant. This presentation will show the following: -The Japanese government officials' constant dilemma of ever-changing political initiatives –The TOC simple injection surfaced by challenging basic assumptions to bring more result / value to tax payers -A case study of the Miyazaki Prefecture showing the TOC process and results after another political scandal (Governor and government executives arrested). –The holistic country management initiative to expand the TOC knowledge throughout Japan with case studies. -Standing on the Shoulders of a Giant process revealed in this process.



The Complete Government Video Bibliography



The Complete TOC Book List



Our hope is that you will learn from these six presentations and are moved to join TOCICO to gain access to the rest of our archives.

TOCICO membership includes:

  • FREE on-line access to all past TOCICO conference videos including the 23 additional government videos – there are several hundred videos starting with the second conference in 2004. These were previously sold for $149 per conference (totaling $1,788), but now, viewing ALL of them are INCLUDED with your membership.
  • Discounts on TOCICO products and conference attendance.
  • FREE access to the over 50 recorded webinars by some of your favorite TOC authors.
  • FREE registration to all new webinars – and just wait until you hear what’s in the works!
  • FREE pdf of the TOCICO Dictionary – 135 pages of pure content.
  • All 6 Strategy & Tactics trees by Eliyahu M. Goldratt
  • Over 20 Theory of Constraints articles with more on the way.
  • And, access to networking with the TOC community around the world on the TOCICO website. Build your page, start discussions, or contact another member – the new TOCICO website is web 2.0 ready and ready for you to engage.


You may also want to check out our other Portals: