Become a Member! | Print Page | Contact Us | Your Cart | Sign In
TOC Reference Bank - Grupo RIO
Share |
ORGANIZATIONAL INFORMATION  < back
Company Grupo RIO Division MRI
Location Guadalajara - Mexico.
Company Contact   Antonio Diaz
Source of Reference 

Antonio Diaz

Sales $700,000
IMPLEMENTATION INFORMATION
Name Grupo RIO
Location Guadalajara, Jalisco Mexico
Industry Segment Health Care
Revenue $700,000
Number of employees 3
Implementation Date 1998
Markets and Company Share The main markets served are: private patients, private patients with medical insurance, patients of
Products The main diagnostic treatments are: MRI of the head, MRI of the spine (cervical, dorsal, and lumbar)
Type of operation Patient care
Systems in use Manual
WHAT WAS DONE?  
TOC Applications DBR, Market Segmentation, TP applications
Processes Processes addressed were: appointments procedure; administrative reception procedure; medical reception, preparation, and diagnostic processes.
WHO DID THE WORK?  
TOC Experts involved 
TOC company TOCworld
RESULTS OF IMPLEMENTATION
IMPLEMENTATION RESULTS  
Revenue Increase + 450,000
Other Investments 3,500
PROJECT PAYBACK  
Months to first visible results
less than one
OTHER BENEFITS  
Lead times
From 4 days
To less than 24 hours
Percent improvement
Market share NA
Increase in job generation 8 more studies per day
Brief summary Number of patients treated per day increased +60%, annual revenues +45%. Complaints from referral doctors and patients because of the waiting times were reduced significantly. New market segmentations were developed.