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TOC Reference Bank - Servomex Group Ltd
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ORGANIZATIONAL INFORMATION  < back
Company Servomex Group Ltd    
Location Crowborough - United Kingdom.
Company Contact   Dr Linda Bell, Managing Director
Source of Reference 

Sussex Enterprises conference - October 2001

IMPLEMENTATION INFORMATION
Name Servomex Group Ltd
Location Crowborough, East Sussex United Kingdom
Industry Segment Electronics
Number of employees 263
Area Manufacturing
Implementation Date From April 2001 to October of 2002
Markets and Company Share Gas Analysers and Transducers for the process industry and health equipment industry - share ranges
Products Gas Analysers and Transducers
Type of operation Assembly
Systems in use MRP M
WHAT WAS DONE?  
TOC Applications DBR
Software implemented Excel schedules and buffer management
WHO DID THE WORK?  
TOC Experts involved 
TOC company Goldratt Consulting UK
RESULTS OF IMPLEMENTATION
PROJECT PAYBACK  
Months to first visible results
4 weeks
OTHER BENEFITS  
On-time performance
From 62%
To 95%
Percent improvement
Lead times
From 12-16 weeks
To 4 weeks
Percent improvement
Quality improvement Scrap levels reduced by 67%
Brief summary In the space of a few months reduced overdues from over $600,000 to $5,000 by implementing DBR and Buffer Management which was called the "Traffic Lights System", reduced lead times from 12-16 weeks to 4 weeks (and 10 days for express orders), improved on-time deliveries from 62% to 95% and scrap and reduced scrap/rework by 67%