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Moura Webinar
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When: 09/16/2010
6:00 AM to 7:30 AM PDT

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Eduardo Moura presents
"The Need to Integrate TOC, Lean, Six Sigma and Management by Processes"

In this presentation, the authors show the need and advantages of integrating TOC (Theory of Constraints), Lean Production System, Six Sigma and BMP (Business Management by Processes) into a coherent system for organizational development and improved business performance. Besides the unique contributions that each one of those methodologies provide, there is a synergistic effect between them that are not currently recognized and exploited in most organizations around the world. The vast majority of consulting companies typically specialize and offer just one of those methodologies, but their client companies do have a need to reap the benefits of a holistic approach, in order to continuously improve their competitiveness. The authors also emphasize the importance of creating an organizational environment where the know-how provided by those four methodologies are built upon a philosophical base (the know-why established by the core values, mission and long-term vision), with the improvement efforts oriented around a few critical aspects of the business system (the know-what summarized in the National Quality Award criteria). Guidance is also provided about how to start the practical implementation of the proposed approach, and a case study is presented.

About our presenter:
Eduardo C. Moura  is  one of the top consultants in Brazil and Latin America. After 14 years of industrial experience at Texas Instruments and IBM (Brazil and USA), since 1984 he has trained thousands of engineers and managers in the use of quality tools and implementation of business excellence methods. Graduated as Electronics Engineer at São Paulo University, Brazil, in 1978, from 1986 to 2004 he accumulated all post-graduate level ASQ Certifications: CQE (1986), CRE (1987), CQA (1990) and CQM (1997). Post-graduated as Quality Expert at UNICAMP (University of Campinas, Brazil) in 1992. In 1999 he was certified as Taguchi Expert by the ASI, headed by Dr. Genichi Taguchi. He published several technical articles in Brazil and the USA.