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Ferguson-Van Gelder Webinar
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When: 09/08/2010
9:00 AM to 11:00 AM PDT

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Dr. Lisa Ferguson and Dr. Antoine van Gelder present
"Strategy and Tactics for Hospitals"

Title: Strategy and Tactics for Hospitals; Presented by Lisa A. Ferguson, Ph.D., Founder and CEO of Illuminutopia and Dr. Antoine van Gelder, Chairman of Internal Medicine Department, Pretoria Medical School; We present the generic Strategy and Tactics tree for hospitals for how to implement TOC to improve healthcare quality, provide a more rewarding environment and improve financial performance. Then, we share experiences of implementing TOC in both public and private hospitals. 

Dr. Lisa A. Ferguson is the founder and CEO of Illuminutopia, an organization that is focused on "Illuminating the way to utopia for individuals, organizations and society." ( She is the author of the chapter on Strategy and Tactics (S&T) trees in the Theory of Constraints (TOC) Handbook recently published by McGraw-Hill, which includes content written by 44 of the top TOC experts in the world.  Dr. Ferguson and Dr. Antoine van Gelder are co-authors of the generic S&T tree for hospitals. Lisa has spent several years training consultants in different countries, as a faculty member of Goldratt Schools, to become TOC Experts and Supply Chain Logistics implementers. She has a PhD in Operations Management from Arizona State University and an MBA. She taught operations management full-time in a university business school for 10 years. She is a TOCICO board member and is TOCICO certified in Supply Chain Logistics, Project Management, and the Thinking Processes (