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Service Presentations & Videos
Below you will find links to services presentations from past TOCICO Conferences. All presentations have both a PDF and video format available for viewing.

The PDF presentation links are free to TOCICO members and feature the full presentation in pdf format.

Each video link takes you to the website to view a five minute clip of the presentation. Full presentation videos can be purchased on the website.  Each full presentation video is $9.00 USD.

If you have any questions about these presentations, or have difficulty viewing them, please contact us at

"How marketing changed operations in a Restaurant" (PDF Presentation)

"TOC as Applied to Solid Waste Management in four cities in Africa - A case study" (PDF Presentation)

"Reaching the Goal: How Managers improve a service business using Goldratt's Theory of Constraints" (PDF Presentation)

"Against the odds: TOC in a private equity world" (PDF Presentation)

"TOC Case Study: Changing the Paradigms of Inmates in Singapore prisons through TOC" (PDF Presentation)

"TOC Initiative at Medgar Evers College to Reduce student attrition: A progress report" (PDF Presentation)

"Upgrading the TOC BOK: Focused Methodologies for the Financial Industry" (PDF Presentation)

"Worst to best in 9 months at Microsoft" (PDF Presentation)

If you have trouble viewing the presentations or videos, please contact us at