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TOCICO White Papers Process
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The purpose of the White Paper Series is to develop and disseminate TOC knowledge for TOC experts and academics and the business professional audience. Subjects include TOC certification topics (supply chain logistics, project management, thinking processes, finance and measurements, business strategy) special interest topics (healthcare, for example) and emerging topics (experiential learning or performance measurement for non-profits, for example). The Research process is listed below in short summary and full details.

Please send in your submission on new TOC knowledge following the format in the TEMPLATE provided.

  1. Identify and Initiate Research
  2. Conduct Research
  3. Review Process
  4. Revise and Resubmit Process
  5. Validated Knowledge Process
  6. Certification Material Process

1. Identify and Initiate Research
Research can be initiated using several approaches. One method might be a call for papers / research soliciting new TOC knowledge is made to the TOC community by TOCICO. The call may be for a specific topic such as performance measures for non-profit organization or a general topic such as a certification exam area, healthcare area or experiential learning. This "call for papers / research” can be responded to by the researcher drafting a white paper on the requested topic and submitting it for discussion or review by TOCICO members. A second method is that a TOCICO researcher can submit a request for assistance such as "does anyone know how to construct performance measures for non-profit organizations?” A third approach is that a TOC researcher has constructed a conceptual model with a survey instrument and asks for volunteers to review the instrument or for organizations to be surveyed. Other approaches for initiating a TOC research effort should be defined by the researcher. These approaches should be used to define the topic clearly and identify the exact issue(s) to be addressed in the research.

2. Conduct Research.

  • In conducting the research, the researcher:
  • Uses the Standing on the Shoulders of Giants (SOSG) methodology (Goldratt, 2009) or a similar process for writing the draft of the white paper.
  • Determines the category or stage of development (A. Public Discussion and Further Development; B. New Knowledge to be Tested; and C. Completed and Tested) of the research for paper submission.
  • Identifies/describes the known TOC BOK.

The researcher can submit the research initially in the first category and the manuscript progresses through the various categories as she revises and resubmits the work or the researcher can submit the manuscript under any category that he/she feels appropriate to start the discussion process. The manuscript should remain a category on the website no more than a month unless the researcher feels a fruitful discussion is taking place. After that the researcher is responsible for removing it from the website and can either withdraw the paper from TOCICO involvement or revise and resubmit for further discussion or formally submit the paper for peer review.

3. Review Process
The review process is in two levels in each stage of development. The first level is the member discussion and review process. The second level is the formal peer review process. Once the white paper is submitted TOCICO posts the paper under the appropriate development stage. In the first level of review, members are asked to comment on and assist in developing the paper. After discussion has subsided and based on the comments, the researcher rewrites the paper for further discussion and revision or submits the manuscript for formal review by two TOC recognized experts. In this formal peer review process the paper must meet five criteria:
  1. The paper is submitted under the correct stage of development.
  2. The topic is a major issue and presently unresolved.
  3. The solution results in significant improvement, a paradigm shift change, in system performance.
  4. The solution is simple.
  5. The clarity reservation is met.

During the formal review process, a reviewer may communicate directly with the researcher to clarify an issue or give advice BUT it is imperative that the other reviewer be kept informed by email preferably about the one-on-one discussion and results. The recommendations of the two TOC expert reviewers are as follows:
  • Don’t resubmit (problem has already been solved, choopchik, etc.)
  • Major revisions required (with a detailed explanation of what is required) 
  • Minor revisions required (with addition and change areas noted)
  • Modify to fit TOCICO white paper format 
  • Publish as is on the recommended segment of the webpage.

When new white papers are placed on the TOCICO white paper website, members are informed of the white paper topic, stage of development and asked to review the paper and comment on it. This notice may take the form of an email or a listing in the newsletter.

4. Revise-and-Resubmit Process.
The manuscript is considered a research-in-process in each stage of development until final acceptance as part of the TOCICO White Paper Series. The researcher determines when she thinks the paper should be moved to the next stage of development and rewrites the paper to submit under the next category. Once submitted for the formal peer review process, the researcher has to convince the reviewers that it meets the requirements of the White Paper Series. On the other hand as part of the formal review process, the reviewers have to provide constructive criticism on how to improve the research. The common objective of the researcher and the reviewers in this formal revise-and-resubmit process is to make the research a significant contribution to the field.

5. Validated Knowledge Process
Once a white paper has achieved the "Completed and Tested” category, it is a candidate for certification testing. White papers on non-certification topics are still considered contributions to the TOC BOK but would not be good candidates for certification testing.

6. Certification Material Process
Periodically new certification testing materials should be selected from public domain books, chapters and articles. The papers in the TOCICO White Paper Series under the category "Completed and Tested” should also be considered for testing. If selected these papers, like all testing materials should be reviewed for fit in the examination outline, listed as references in the testing materials, made available to test takers, and used to construct questions for the test bank.

Goldratt, E. M. 2008. The Choice. Great Barrington, MA: The North River Press.

Goldratt, E. M. 2009. "Standing on the Shoulders of Giants,” The Manufacturer, June, accessed Feb. 4, 2010 at

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