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Website and Privacy Policy

Website and Privacy Policy

Privacy Statement

TOCICO is committed to the privacy of our enrolled user’s information. TOCICO will also attempt to provide a safe and secure environment. This Privacy Statement describes the online data collection and usage policies and practices that apply to the TOCICO Web Site. By registering as a user of the TOCICO Web site, you confirm that you have read and understand the TOCICO-Privacy Statement, and that you consent to the policies and practices described in this Statement.

The TOCICO site contains links to other Web sites over which TOCICO has no control. TOCICO is not responsible for the privacy policies or practices of other Web sites that you may link to from the TOCICO Web site. You should review the privacy policies of any other Web site you may link to, so that you understand how they collect, use and share your information. This Privacy Statement applies solely to the information gathered by the TOCICO Web site.

Your data will be stored and processed in the United States of America. If you access from any other country, your usage of this site constitutes consent to the transfer of your data out of your country and to the United States of America.

Collection and Retention of Information

The website may request that you provide personal information, including your name, address, e-mail address, telephone number, contact information, billing information including credit card number and other information. In other areas, TOCICO may collect demographic information that is not unique to you such as your ZIP code, age, preferences, gender, and areas of expertise. We may also gather certain information about your use of our site, such as what areas you visit and what services you access. Moreover, there is information about your computer hardware and software that is or may be collected by TOCICO. This information may include your IP address, browser type, domain names, access times and referring Web site addresses.

TOCICO may sometimes request that you provide descriptive, cultural, behavioral, and life style information about yourself, however it is solely at your discretion whether you provide such information. If you do provide such information, you are thereby consenting to the use of that information in accordance with the policies and practices described in this Statement. For example, such information may be used for the purpose of determining your potential interest in particular positions.

Please remember that if you post any of your personal information in public areas, such as in boards, online forums or chat rooms, such information may be collected and used by others over whom TOCICO has no control. TOCICO is not responsible for the use made by third parties of information you post or otherwise make available in public areas.

How We Use the Information We Gather

TOCICO may use your contact information in order to send you e-mail or other communications regarding additional listings which may be of interest to you. You have the option to elect to receive additional information and promotions including free informational newsletters from TOCICO relating to topics that may be of special interest to you.

TOCICO has an area where you can submit feedback. Any feedback you submit in this area becomes our property, and we can use such feedback (such as success stories) for marketing purposes or contact you for further information.

Sales of Products and Services

TOCICO provides for the sale of goods and services on the website.

Credit Card Account Information.

TOCICO does not disclose credit card account information provided by its members and customers. When members and customers choose to pay using their credit cards, TOCICO submits the information needed to obtain payment to the appropriate clearinghouse.

How Does TOCICO Use Cookies?

Cookies are files that contain information created by a web server that can be stored on a User's hard disk for use either during a particular session ("per-session" cookie) or for future use ("persistent" cookie). TOCICO uses cookies only to facilitate automated activity, store and track passwords, determine appropriate solicitations, and review navigation patterns. Cookies are not used to disseminate significant information about Users over the Internet or to analyze any information that Users have knowingly or unknowingly provided. When a user registers, the system will ask whether the user approves of the attachment of a cookie. Users may instruct their Internet browsers to opt out of accepting a "persistent" cookie and rather accept only a "per-session" cookie but will need to login each time they visit the site to enjoy the full benefits. If the user declines the attachment of any cookie, the user may not have access to the full benefits of the website. Registration enables the site to better determine members' interest areas and provide the most relevant information.

Disclosure of Information

TOCICO will not disclose to third parties your personal and/or demographic information except as set forth in the following three subparagraphs.

  1. TOCICO may disclose such information to third parties if you consent to such disclosure. For example, we may supply your contact information to third parties such as TOCICO industry partners.

  2. TOCICO may disclose such information to companies and individuals we employ to perform functions on our behalf. Examples may include hosting our Web servers, analyzing data, processing credit card payments, and providing customer service. These companies and individuals will have access to your personal information as necessary to perform their functions, but they may not share that information with any other third party.

  3. TOCICO may disclose such information if legally required to do so, if requested to do so by a governmental entity or if we believe in good faith that such action is necessary to: (a) conform to legal requirements or comply with legal process; (b) protect the rights or property of TOCICO or its affiliated companies; (c) prevent a crime or protect national security; or (d) protect the personal safety of users or the public.

Consent to Use Personal Information

For the purposes of the Data Protection Act(s) 1984 and 1998 (as applicable), and for the EU GDPR Data Processing Privacy Policy (as applicable), if TOCICO or its agents must store, host and otherwise process the information (including personal data) supplied by the User when registering for this Web site, TOCICO may – as stated above- send such data outside the European Economic Area for processing. If you reside in the European Union, your usage of this site constitutes your consent that the personal information you have provided may be transferred and stored in countries outside of the EU, including the United States. User supplies - as defined above- when registering for the Web site in order to allow TOCICO (or its designated agents) to use the information to send the User unsolicited direct mail advertisements, promotions, and solicitations for third parties' products and services related to Theory of Constraints (TOC) and/or TOCICO content.


TOCICO has implemented reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes.


Doing business as Theory of Constraints International Certification Organization; aka TOCICO

Products and Services Being Sold

The following products and services are sold on the TOCICO website

  • Membership
  • Exam registrations
  • Exam certificates
  • Sponsorship of events
  • Conference registrations
  • Video downloads
  • Special TOCICO Event registrations

Return Policy

All sales are final unless otherwise noted in a return or cancellation policy on the purchase form used for the purchase.

Delivery Method

A confirmation of your purchase will be delivered either on the website at the conclusion of your purchase or by email.

Customer Service

Should you have any questions about any order, please contact TOCICO at (720) 878-5464 or