About this Presentation: This presentation highlights the transformative impact of the Theory of Constraints (TOC) in Oral and Maxillofacial Surgery (OMS) settings, using two case studies - a private and a public clinic. In both instances, the TOC application resolved operational inefficiencies, enhancing patient access to care, reducing the wait time to see the specialist, improving the quality of clinical outcomes, and resulting in better financial results for both organizations. TOC helped streamline patient flow and resource utilization resulting in better staff satisfaction and retention. Patient satisfaction across both practices shows significant improvements. These cases signal the wide-ranging utility and benefits of TOC in OMS practices. Given the demonstrated effectiveness, we urge TOC experts to consider championing its broader implementation in healthcare. These case studies provide robust evidence of TOC's impact and practical insights for refining operational performance. About the Presenter: Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers. Dr. Danilo Sirias has a master’s degree in Industrial and Systems Engineering and a Ph.D. in Business Administration from The University of Memphis. He is also a certified Critical Chain Project Manager,TOCFE trainer, and TOCICO thinking process implementer. Dr. Sirias is a Professor in the Department of Management and Marketing at Saginaw Valley State University. Dr. Sirias’ research interests includehow the Theory of Constraints can improve patient flow in Emergency Departments, Inpatient Units,Operating Rooms, and Outpatient Clinics. He is co-author of the book: Smash the Bottleneck: Fixing Patient Flow for Better Care. In 2019, he was selected Practitioner of the Year by the Theory of Constraints International Certification Organization (TOCICO) for his work in education. In 2022, Dr.Sirias received a $245,000 grant from the Michigan Health Endowment Fund to apply the Theory of Constraints to improve access to behavioral health clinics.

© Copyright TOCICO. All Rights Reserved. No part of this recording may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the TOCICO. Except in the case of brief quotations embodied in critical reviews and certain other noncommercial uses permitted by copyright law. Any claim, controversy, dispute or cause of action shall be governed by and construed in accordance with the Laws of the United States of America and the State of New York. For permission requests please contact the TOCICO at  admin@TOCICO.org