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TOCICO is proud to offer the world's largest repository of videos for studying and learning the Theory of Constraints (TOC), and w
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These videos will provide a brief introduction and description of 7 major areas of TOC. Our hope is that you will learn from these presentations and be interested to continue your TOC journey with us.
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FREE PDF of the TOCICO Dictionary – 135 pages of pure content.
- All 6 Strategy & Tactics trees by Eliyahu M. Goldratt
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to videos for the Basics of TOC
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to TOC videos by Topic including project management, supply chain, sales & marketing, finance & measures, strategy & tactics, TP, TLS, as well as by Industry including manufacturing, healthcare, government and service.
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The Pillars of TOC - The Foundations that Shape all of TOC ~ presented by Humberto Baptista
This
webinar is based on universal principles that underpin all solutions,
processes, applications and tools in it. These principles - the
"Pillars" - were verbalized by Dr. Eli Goldratt in different occasions
and in this presentation we'll revisit each one and observe the
relationships between the "Pillars" and the more commonly known aspects
of TOC. The "Pillars" not only provide the foundations, but also
determine the boundaries of TOC.
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Back to Basics: The 5 Focusing Steps and Their Universal Insights ~ presented by Eli Schragenheim
This
presentation targets people who are new to TOC and it also touches the
very base of the TOC thinking. In addition, People who already know TOC
well are invited to view this webinar. The Five Focusing Steps were
developed in 1985 and they signaled a change from the OPT ThoughtWare
that preceded them. The Five Steps apply for every organization that
creates value for its customers. This webinar offers an opportunity for
everyone who would like to know more about TOC and the importance of the
Five Focusing Steps to do so.
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What is the Theory of Constraints Basics Workshop ~ presented by James F. Cox III
The
TOCICO Dictionary (2012, 2nd Ed. Cox, Boyd, et al., 45) defines the
theory of constraints (TOC) as 'A holistic management philosophy
developed by Dr. Eliyahu M. Goldratt that is based on the principle that
complex systems exhibit inherent simplicity, i.e., even a very complex
system made up of thousands of people and pieces of equipment can have
in any given time only a very, very small number of variables – perhaps
only one (known as a constraint) – that actually limits the ability to
generate more of the system’s goal.' The term, Theory of Constraints,
was coined by Dr. Goldratt in 1986 with his realization that his OPT
philosophy applied to more than the management of bottlenecks in
production. He realized that his concepts also applied to projects with
the 'bottleneck' being the critical path (better described as a critical
chain); hence the new name 'theory of constraints'. The evolution of
TOC started much earlier in the late 1970’s with the development of
Goldratt’s OPT software and later the OPT principles. In 2010, Dr.
Goldratt in 'Chapter 1 What is TOC? My perspective' (of the Theory of
Constraints Handbook) wrote that TOC could be described by one word:
'focus'. In the chapter Goldratt describes redefining the term 'focus'
to solve each new problem blocking achieving the system goal and in each
instance of solving the new problem he expands the scope to several
organization functions (production, accounting, marketing, sales,
distribution, retail, human relations, engineering and projects,
business strategy, etc.) and increases the performance of the system
significantly. The answers to the first two change questions of 'what to
change?' and 'to what to change to' are provided for organizations and
for various organization functions
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Basics of TOC: Time Buffers, Stock Buffers and Buffer Management – The Key Insights and Their Universal Use ~ presented by Eli Schragenheim
People use buffers as
part of their normal life dealing with uncertainty. So, how come buffers
are so central to the Theory of Constraints (TOC), which always looks
for unconventional, yet common-sense, solutions? Well, TOC uses buffers
quite differently than the common use. Highlighting that difference and
why it is not the common approach is going to be discussed in this basic
TOC webinar, aimed mainly at new-comers to TOC, but more knowledgeable
TOC people might be interested in the perspective of over 30 years. The
two common TOC buffers, time-buffers and stock-buffers, are going to be
presented.
Then another grand insight will be presented: buffer
management, monitoring the actual state of the buffer in order to answer
these critical questions:
1. What should be the true priorities right now?
2. Are the buffer sizes about right?
3. A more generic question: Is our overall system stable? Can it sustain the pressure?
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Basics of TOC: Running Projects in the TOC Way ~ presented by Eli Schragenheim
This
webinar is part of the Basic TOC series. Planning and Running Projects –
Demonstrating the problem and the basic insights behind the TOC. it is FREE for all and no prior knowledge in TOC or CCPM is required. CCPM, Critical Chain Project Management, is the
official name for the TOC application for running projects.
Eli Schragenheim has developed a simulator, on the request of Dr. Goldratt, in order to analyze and demonstrate the problems and the proposed solution. A learning mechanism has been added to the simulator and it will be extensively
used in this webinar to demonstrate the basic ideas.
The art of Project Management depends a lot on managing the very high uncertainty in projects. The simulator is tuned for that, including the impact of the behavior of the people involved when they have to follow the planned
time of every task. The problem of multi-tasking is demonstrated as well, however, maybe not to its full devastating impact.
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Back to Basics: Throughput Accounting, Exploring the Problems of Cost Accounting and the T, I and OE Solution for Both Global Measurements and Decision Making ~ presented by Dr. Lisa Lang and Beau Ganas
The highlights of this presentation are as follows:
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A short history of cost accounting and the criticism on its techniques
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The TOC arguments against the core concept of 'cost-per-unit' and the distortions that come with it.
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Definition of T, I and OE.
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Viewing Throughput as the added value generated by the organization.
Recognizing the power of delta-T-delta-OE.
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Learning how come Throughput Accounting yields correct understanding of the current financial state and how it leads to superior decisions and performance.
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0 to 60 Introduction to Production / Operations ~ presented by Dr. Lisa Anne Ferguson
Drum buffer rope (DBR) and buffer management, the TOC application for operations/ production, results in dramatic improvements in the flow of products, orders and/or customers in both manufacturing and service organizations. DBR and buffer management was first described in the best-selling novel, The Goal, which was written by the founder of TOC, Dr. Eli Goldratt. Vast experience shows that, in traditionally run plants, DBR and buffer management typically (but not always) leads only to good results and to no negative ramifications: lead time shrinks to less than half, due date performance improves considerably, throughput goes up and excess capacity is revealed. In service organizations, waiting and service times decrease dramatically, quality and customer satisfaction improve and excess capacity is revealed.
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TOC Thinking Processes Basics Workshop by Dr. Vicky Mabin
The two main objectives of this workshop are to: (1) understand the nature of TOC's Thinking Processes (a quick introduction to the Thinking Processes - TP - and how to read and understand the TP tools) and (2) appreciate for the role that TP tools play in managing change. The presentation covers: Managing change (key questions for successful change), TOC's Thinking Process Tools (Logic basics, the TP Tools, Examples, How they all fit together) and Harnessing resistance to change.
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0 to 60 Introduction to Project Management ~ presented by Dr. Lisa Anne Ferguson
Critical chain project management (CCPM) the TOC application for project management, was the second application of TOC developed by the founder of TOC, Dr. Eli Goldratt. CCPM was created to dramatically improve the flow and effective completion
of projects in organizations. Key concepts in CCPM apply to individuals wanting to improve their personal and professional productivity as well. For example, reducing “bad multitasking” is a key factor in successfully completing more
work more effectively. CCPM typically results in very high due-date performance (delivering well over 95% on or before the original promised due-dates, while in cases of late delivery the delay is much smaller than the prevailing delays
in the industry) and less compromises on content/quality and the budget.
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0 to 60 Introduction to Distribution/Supply Chain ~ presented by Dr. Lisa Anne Ferguson
The TOC
pull distribution application dramatically reduces both shortages and
surpluses of inventory, the two most significant undesirable effects
leading to poor performance. Improving availability (thus sales), while
substantially reducing inventory in the supply chain results in
significant improvements in the net profit to sales ratio, ROI and cash
flow. How are these results achieved? Mainly by switching the
supply-chain operation mode from "prepare to forecasted consumption” to
"react to actual consumption.” This webinar provides an overview of the
key concepts of the Pull Distribution application and solution for
improving the entire supply chain. Achieving a "win” for each and every
stakeholder of the supply chain (customers, wholesalers, distributors,
and manufacturers) is the only way to ensure that any change is
effectively planned and implemented.
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0 to 60 Introduction to Finance & Measures ~ presented by Dr. Lisa Anne Ferguson
The
TOC application for finance and measures is not a complete solution for
accounting or finance, but rather just provides important insights into
how to more effectively make decisions based on more appropriate
measures of performance.
For example, we emphasize the need to make managerial
decisions based on the constraint, the factor most limiting the ability
of the organization to achieve its goal. Paradigm shifts regarding
common mistakes made in organizations with
respect to how to make decisions based on the
data/information are part of this TOC solution. Those mistakes typically
result in a significant (if not huge) negative impact on the financial
performance of the organization.
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Download PDF of Presentation
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0 to 60 Introduction to Marketing & Sales ~ presented by Dr. Lisa Anne Ferguson
The TOC M&S solution is focused on enabling an organization to capitalize on a decisive competitive edge. The marketing application addresses how to create an "un-refusable offer” for potential clients, one which provides a WIN for all. If this process is followed effectively, the probability of turning a prospect into a customer is high (not 100%). The sales process is geared to selling a solution, rather than a product or service, and is managed as a series of steps that flow well (in terms of lead time) with good conversion rates between each. The TOC M&S solution has resulted in an 80% (or higher) hit rate for some organizations. This session will cover some of the key elements of the TOC M&S solution.
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0 to 60 Introduction to the Thinking Processes
(TP) ~ presented by Dr. Lisa Anne Ferguson
The TP are a powerful set of methods for improving your critical thinking skills. The tool set consists of generic processes for addressing what to change, what to change to and how to cause the change. This webinar provides an overview of each of the TP tools: the evaporating cloud, current reality tree, future reality tree, negative branch reservations, prerequisite tree, transition tree, strategy and tactic trees, the plus and minus-minus buy-in processes, and the four viewpoints of change.
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0 to 60 Introduction to Strategy ~ presented by Dr. Lisa Anne Ferguson
Effective
strategic planning and execution is critical to the success of any
organization. TOC provides an excellent tool set for strategy to enable
an organization to satisfy the market now and in the future, satisfy
employees now and in the future, and make money now and in the future.
This 0 to 60 webinar provides an introduction to the TOC methods, which
provide the necessary and sufficient solution elements for achieving the
vision/goal of the organization. The transformational strategy and
tactic tree is an incredibly powerful tool for synchronizing all the
actions needed to transform an organization into a "well-oiled” machine
for satisfying the goal and necessary conditions.
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