TOC Fundamentals Exam
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The TOC Fundamentals exam provides a formal, standardized, and globally recognized certification
to those who demonstrate a fundamental and holistic understanding of the TOC core beliefs, concepts and principles. This certification also serves as a pre-requisite to attaining the advanced knowledge required to achieve further certification
as a Certified Practitioner or Certified Implementer in a TOC Application area. Successful completion of the exam results in becoming TOC Fundamentals Certified (TOCFC™) and will include a TOC Fundamentals digital certificate.
Why take the Fundamentals exam?
If
you are in an environment which is planning on, in the process of, or
already started with implementing TOC, having this foundation of
knowledge and common language can make a more positive and engaging
experience for you. Achieving certification is a rewarding
accomplishment on both a personal and professional level.
Exam Structure
The TOC Fundamentals Exam consists of the following three broad areas:
- TOC Fundamentals Concepts
- Fundamental knowledge of TOC Thinking Processes
- Fundamental knowledge of TOC Applications
The exam consists of 75 multiple-choice questions and must be completed within 3 hours. It is available in the following languages:
English, Spanish, Chinese (Simplified and Traditional),
Polish, French, German, Korean,
Portuguese and Russian.
Exam Fees
- Member price: $99.00
- Non-member price: $196.00 (includes a 1-year TOCICO membership)
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NOW AVAILABLE! The Fundamentals Exam in English and Spanish is offered online
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Online Exams
(English & Español)
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Exam Areas & Learning Objectives
1. TOC Fundamentals Concepts
Learning Objectives: Demonstrate an understanding of TOC basic
beliefs, paradigms and concepts. Seek to
show the ability to apply these fundamental ideas within a realistic scenario. Compare and contrast TOC basics with
conventional wisdom approaches.
- Understand the conceptual
difference between managing a 'simple' and a 'complex' system. Have the
capability to apply this understanding in a specific situation.
- Know and understand the five-step
focusing process (one of the three processes of ongoing improvement). Be able to apply these
steps within a realistic scenario.
- Understand the relationship
between a realistic goal, necessary conditions for goal achievement, and
any prerequisites for those meeting the necessary conditions. For a
particular scenario, apply these concepts in a meaningful manner.
- Discuss system constraint(s), their
relative importance, and various approaches to managing them.
- Describe the TOC systemic or global
metrics relative to organizations residing in different industrial sectors.
- Differentiate between the "cost”
and "throughput” world orientations.
2. TOC Thinking Processes
Learning Objectives: Demonstrate a fundamental understanding
of TOC Thinking Processes (TP). For simplified scenarios, be able to determine and state sound logical relationships.
- Identify
the three questions associated with the Change Sequence. Briefly describe the managerial implications
associated with each questions. Be able
to name the Thinking Processes (TP) logic tools that are most closely associated with answering each
query and the linkages among the tools.
- Distinguish
between necessity-based and sufficiency-based logic.
- Know
the difference between a well-written and poorly-written undesirable effect
(UDE).
- Be
able to create a logically-tight evaporating (or conflict) cloud for a
particular situation.
- Be able to create a small, logically-tight, twig or branch for a particular situation.
- Be able to apply the categories of legitimate reservation.
- Explain why the real advantage in using the TP tools resides with identifying assumptions
associated with entity relationships.
- Discuss the TOC approach to develop true win-win solutions in long-standing conflicts.
- Describe the concept of an injection and explain how it achieves its purpose.
- Describe the concept of logical linkages between policies, measurements, and behaviors.
- Differentiate
between effects and assumptions/facts of life entities within a logic
structure. Identify the characteristics
of and/or create a well-written entity.
3. TOC Applications
Learning Objectives: Demonstrate a
fundamental knowledge and understanding of simple traditional and TOC
applications in: (1) IVAT structures, (2) internal supply chain
management and logistics, (3) finance and measurements, and (4) single
and multi-project environments applications of CCPM (critical chain
project management). In addition,
show familiarity with the TOC approach to identifying and addressing
each layer of resistance to change. Specifically, the successful
candidates should be able to:
- Create an
effective plan for managing an internal supply chain using Simplified-DBR using VATI flow classification, including
constraint/bottleneck identification, appropriate buffer management,
differences between time and stock buffers, and establishment of the necessary
communication links.
- Determine
an optimal product mix for a simplified situation in which there is a
functioning constraint.
- Demonstrate an understanding and ability to manage a single specific project according to
TOC Critical Chain principles. Focus is
on identifying activities in the critical chain, location and sizing necessary
project and feeding buffers, and predicting expected total project completion
time.
- Demonstrate an understanding
of the concepts of how to apply CCPM in a multi-project environment
without having to build a detailed plan based on a scenario with data
provided.
- Identify
the sequential layers of resistance to change that must be overcome in order to
gain management’s buy-in to implementing system-based improvements.
Study Materials
The
reference and review materials listed below contain the kinds of
information and knowledge that a person needs to know in order to
successfully complete the Fundamentals Exam. This is a suggested list
only - it is not complete - and serves to provide TOCICO members and guests with some useful direction in reviewing, studying, and preparing for the Fundamentals Examination.
- TOCICO Dictionary
- What is TOC videos
- Basics of TOC videos
- Wikipedia
- A Guide to Implementing the Theory of Constraints
Other Resources
PLEASE NOTE:
T
he items below are NOT included with TOCICO membership. Discounts are available through Goldratt's Marketing.
- Theory of Constraints Handbook
- The Goal movie
- TOC Self Learning Program (aka Goldratt Satellite Program)
- Beyond the Goal (Necessary & Sufficient Series)
- Production the TOC Way with Simulator
- TOC Insights (for Operations, Finance and Measurements, Project Management & Engineering, and Distribution and Supply Chain)
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