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Welcome to the What is TOC Portal

 

We’re excited to provide FREE ACCESS to some of our incredible Theory of Constraints (TOC) videos which range from theory to the implementation of TOC in small and large service, manufacturing, and government organizations. These applications were selected to provide a brief definition of TOC and show the breadth of successful applications from simple to complex. The same concepts that are applied to manufacturing can be modified slightly and applied to construction, software development (and implementation), healthcare, government, etc...



TOC has universal application at the individual, organization and supply chain levels. The organizations described in these presentations have made significant improvement by using the TOC philosophy to continuously improve.  You will notice that in all TOC implementations, a few characteristics are apparent:

  1. The solutions are inherently simple, almost common sense but obviously not common practice.
  2. Investments and operating expenses are minimal or nothing.
  3. The results are almost instantaneous.
  4. Firefighting is eliminated. Harmony results.
  5. The results are multi-dimensional: improved organization profit, more throughput with the same resources, better and timely results, and improved morale.
  6. No mass education effort is required.

You may also want to check out these FREE VIDEOS (below) or our TOC book list segmented by topic areas:


Our hope is that you will learn from these presentations and be interested to continue your TOC journey with us.  Join Today to gain access to the complete TOC repository and full TOCICO member benefits including:

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The Foundation of the Theory of Constraints ~ presented by Dr. Eli Goldratt

Goldratt discusses writing the introduction (Chapter 1) of the Theory of Constraints (TOC) Handbook. In his unique and dynamic way, Goldratt answers the question: What is the Theory of Constraints (TOC)? In one word, TOC is Focus: do what should be done and don’t do what shouldn’t be done. Goldratt talks about the evolution of TOC and the TOC Thinking Processes. Goldratt provides an example of a TOC holistic implementation at Hitachi Tools which resulted in tremendous change, a Decisive Competitive Edge (DCE is defined as a company able to satisfy a client’s significant need in a manner that no else can satisfy it.) and incredible mafia offer! Goldratt shares the use of the Strategy and Tactics (S&T) tree as the organizer of the body of knowledge which moves down from the objective to what actions must be done and what actions must not be done. The process on ongoing improvement (POOGI) and the evolution of red and green curves are also discussed. 




TOC Tapped to Accelerate Gulf of Mexico Cleanup ~ presented by Mark Woeppel

TOC was called in for what may be the worst environmental disaster in the USA. BP’s Deepwater Horizon platform exploded, taking 11 lives and sending oil gushing into the Gulf of Mexico. In June 2010, Pinnacle Strategies was called upon by BP to rapidly improve supply chain availability and decontamination efforts. Less than 48 hours after the initial inquiry, they began a marathon of visits across North America and Europe that led to an almost instant doubling, tripling, and in one case 10 fold increase, of manufacturing capacity for boom, skimmers, and absorbents. Later, after the well was capped, Pinnacle Strategies led improvement activities at decontamination sites across five states where thousands of boats, ships, and rigs were decontaminated before returning to their normal service. In this presentation, Mark Woeppel describes the Theory of Constraints steps used to achieve the extraordinary increases in capacity by improving bottlenecks at dozens of factories, ensuring that supply never constrained the fight against the oil spill. He also describes how they accelerated the cleaning of contaminated vessels saving more than $700 million by identifying key measurements and planning the bottleneck into the operation.




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More Efficient Government: Implementing TOC in Utah's Department of Workforce Services ~ presented by Kristen Cox

Utah’s Department of Workforce Services (DWS) began to implement TOC the central component of its operational excellence program to reduce costs while improving service levels. This presentation describes the objectives, process, steps and results to-date achieved by DWS. In addition the presentation will share how the process in DWS is being used as the model for driving improvement in other agencies of state government.


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The Development of TOC Applications for the Service Sector ~ presented by Alex Knight

This presentation highlights some of the core developments of applying TOC for the Service sector over the last thirty years, and in particular focuses on areas where modification of the standard applications was not sufficient and a different approach was required (one that remains firmly rooted in the underpinning theory). In each instance Alex Knight demonstrates that the breakthrough has come purely from the derivation of the underlying theory and has never required the addition or integration with other theories. Alex provides nine important guiding points for you!




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Justice in Time: Applying TOC to Law Courts Systems ~ presented by Boaz Ronen

The implementation of TOC and focused management principles to the management of law courts has achieved substantial lead time, throughput and quality improvements. This presentation shares key learning points including: to present the generic managerial problems of the adjudication system; to present and validate the use of TOC and focused management tools for the adjudication system; to present case studies that demonstrate the use of simple and practical tools that significantly improve the performance of a law court system.



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Managing New Product Development Projects in Auto Components Industry ~ presented by Satyashri Mohanty

The presentation discusses the core problem and direction of the solution for the new product development of tier 1 / tier 2 suppliers in automotive industries whose primary job is to develop and supply new components for the original equipment manufacturers (OEMs). The goal is to help them to improve their delivery performance of new products at a faster rate. 
The direction of the solution is to break each of the NPD projects into logically independent work packets (a portion of the whole project which can be started and finished without any interruptions from the OEMs) and to implement the CCPM rules, e.g., low WIP, full-kit, planning and execution on those work packets to increase its output. A case study is also presented where the output increased by 8 times within 3 years of implementation.

 

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Delta Air Lines: Meeting Challenges in Engine Maintenance ~ presented by Gary Adams 

In 2005, Delta Air Lines filed for bankruptcy. Prior to its merger with North West Airlines, Delta was a $17 billion sales revenue airline with approximately 50,000 employees. After merger in 2008 Delta was a $35 billion top line revenue airline with the same number of maintenance, repair, and overhaul (MRO) employees. As part of the bankruptcy plan, engine maintenance was required to reduce cost and inventory while, at the same time, increase productivity. The requirements for survival aligned very well with Theory of Constraints - more specifically, Critical Chain and Drum-Buffer-Rope. TOC concepts implemented in 2006 were to drive focus on constraints and improve overall engine maintenance performance using continuous improvement as the growth strategy. Six sigma and Lean had previously been implemented. TOC concepts have given clear understanding where to apply Six Sigma and Lean methods to achieve true bottom-line results.