.jpg)
About Us
Every organization has something limiting its performance - a bottleneck that determines how much the entire system can achieve. The Theory of Constraints (TOC) helps you find that bottleneck, understand what is holding us back, and focus our efforts where they can make the greatest impact. The Theory of Constraints International Certification Organization (TOCICO) is a global, non-profit organization with a mission to advance the science, adoption, and effective practice of TOC through conference, webinars, certifications, resources, and community. Our member-based organization connects individuals, companies, practitioners, consultants, and educators who share a passion for TOC. We're proud to house the world's largest repository of TOC content and provide access to this knowledge to our members.
What is TOC?
The Goal by Eli Goldratt was published in 1984 and went on the become an international best-seller, as well as leading to the creation of one of the top business improvement methodologies used in the world today - the Theory of Constraints (TOC).
Every organization wants to grow — and most assume that means spending more, hiring more people, buying new tools, launching more projects.
But every operation has a bottleneck - one constraint - holding everything else back. Find that one thing, address it, and you unlock performance across the board — while stopping the waste of fixing problems that don't move the needle. That's Theory of Constraints - focus your improvement where it matters most.
Organizations using TOC have cut lead times in half, doubled throughput, and transformed their culture — without massive spending or burning out their teams. Corporations like Amazon, Walmart, McDonald's, Microsoft, Hitachi, General Motors, Boeing, BAE, Embraer, Delta Airlines, Tata Steel, and many more have used the TOC principles to achieve immediate and amazing results as well as sustainable performance. Watch Dr. Goldratt explain What is TOC?.
Why TOCICO?
At TOCICO, we help individuals and organizations master the Theory of Constraints (TOC) — the proven framework behind breakthrough results in manufacturing, projects, supply chains, and strategy. Our mission is to empower people at every level to think systemically, make better decisions, and act with clarity and confidence.
With TOCICO Membership, you gain structured access to the tools, knowledge, and community that accelerate your mastery of TOC. Members learn how to identify and leverage their true constraint — focusing time and resources where they deliver the greatest impact — instead of wasting effort on low-leverage problems.
Through annual conferences, live webinars, ondemand learning, certification, and a global network of problem-solvers, TOCICO connects you to the leading minds in TOC and supports you in applying it to achieve meaningful, lasting improvement.
Whether you’re developing your own expertise or leading a team through transformation, TOCICO helps you build systems-thinking capability, elevate decision-making, and create a culture of continuous improvement.
Join TOCICO to strengthen your skills, drive breakthrough performance, and be part of a worldwide community advancing the practice and impact of the Theory of Constraints.
TOCICO ByLaws
TOCICO operates under a set of bylaws that define its mission, structure and governance. These bylaws ensure transparency, consistency, and accountability in how the organization functions. They outline the roles and responsibilities of the Board, committees, and members—supporting TOCICO’s commitment to advancing the Theory of Constraints and serving a global community of professionals and practitioners.
TOCICO Newsletter
Explore the latest from TOCICO. As members and friends of TOCICO, we are part of a global community focused on a powerful idea: better results begin by finding what is limiting progress — and knowing what to change to resolve it. Our goal is to keep you informed, connected, and inspired as you continue learning how to find the bottlenecks, solve the constraints, and improve the systems that matter to you.
Each issue brings you opportunities to strengthen that capability. The TOCICO newsletter is your source for the latest TOCICO news for events, certification, expert access, special offers, and more. Stay connected to our global community.
TOCICO Board of Directors
The TOCICO Board of Directors provides strategic leadership and governance to advance the organization’s mission of promoting the Theory of Constraints worldwide. The Board works collaboratively to guide organizational priorities, support member value, and ensure that TOCICO continues to uphold excellence in certification, education, and professional development.
Board nominations are now open for three Board seats—submit your nomination or nominate a fellow TOCICO member by August 1st.
Meet our current Board members:
Simon M White
TOCFC™
Board Chair
Demi Anderson
Board Member
Dr Alan Barnard
TOCIC™
Board Member
Dr Lisa Ferguson
TOCIC™
Board Member
Alejandro Fernandez
TOCIC™
Board Member
Ian Gillott
TOCIC™
Board Member
Val King
Board Chair Elect
Christoph Lenhartz
.
Board Member
Dr Danilo Sirias
TOCIC™
Board Secretary
Rocco Surace
TOCIC™
Board Treasurer
Daniel (Danny) Walsh
TOCIC™
Board Member
TOCICO Administrative Team
TOCICO’s Administrative Team ensures the smooth operation of the organization and the success of its global initiatives. Led by the General Manager and supported by the Event Manager and other dedicated staff, the team manages daily operations, member services, and event coordination—providing essential support to the TOCICO community and advancing the organization’s mission worldwide.
Meet our admin:
Jennifer Eckman
General Manager
Michelle Ackley
Certification and Volunteer Coordinator
Tricia Barone
Accounting Specialist
Christianna Devoe
Event Manager
Tracy Petrotto
Customer Service and Member Support
Jana Purcell
Marketing, Graphic Design & Video Editor
TOCICO 501(c)(3)
TOCICO is recognized as a tax-exempt nonprofit organization under Section 501(c)(3) of the Internal Revenue Code. Contributions to TOCICO may be tax-deductible to the extent permitted by the law. Please consult your tax advisor for details. As part of our transparency, TOCICO files an annual IRS Form 990, which is available to the public. Click to view online: 990 for 2205 (Closing Nov 30, 2026) 990 for 2024 | 990 for 2023 | 990 for 2022 | 990 for 2021
Please contact us at admin@tocico.org with any questions you may have.